Terms of Use

Last Updated: December 2025

1. Agreement

By downloading, installing, or using Ankora ("the App"), you agree to these Terms of Use. If you don't agree, please don't use the App.

Age Requirement: You must be at least 13 years old. Users under 18 need parental consent and supervision.

End User License Agreement (EULA): Your use of the App is also governed by Apple's Standard End User License Agreement (EULA), available at apple.com/legal/internet-services/itunes/dev/stdeula. In case of conflict between these Terms and Apple's EULA, Apple's EULA takes precedence for matters relating to the App Store.

2. What Ankora Does

Ankora is an iOS health tracking app that integrates with Apple HealthKit to display your health data and provide LLM-powered insights. Features include:

  • Health metrics visualization from Apple HealthKit
  • LLM-powered journals and health insights
  • Activity suggestions based on your data and weather
  • Journal storage via iCloud

Requirements: iOS 26.0 or later. Some features require Apple Watch or specific device capabilities.

3. Your Account

The App uses Apple and Google for authentication. You're responsible for maintaining the security of your Apple ID and all activity under your account. The app also allows you to use it anonymously.

We may suspend or terminate your access if you violate these Terms.

4. Health Data & Privacy

Your health data is processed with full anonymization. When using LLM-powered features, only anonymized summaries are sent to our providers - never identifiable data.

  • Health data stays in Apple HealthKit on your device
  • You control which data categories we can access via iOS Settings

See our Privacy Policy for full details.

5. Subscriptions & Billing

Ankora offers a premium subscription through the Apple App Store. By subscribing, you agree to the following terms:

Subscription Plans

  • Monthly: Billed every month from the date of purchase
  • Three Months: Billed every three months from the date of purchase

Current pricing is displayed in the App and on the App Store. Prices may vary by region and are subject to change.

Auto-Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel it. The renewal charge will be made to your Apple ID account within 24 hours before the end of the current period, at the same price you originally paid (unless pricing has changed and you were notified in advance).

Free Trial

When a free trial is available, it will automatically convert to a paid subscription at the end of the trial period unless you cancel at least 24 hours before the trial ends. Any unused portion of a free trial will be forfeited when you purchase a subscription.

Cancellation Policy

You may cancel your subscription at any time. To avoid being charged for the next billing period, you must cancel at least 24 hours before your current period ends.

How to cancel:

  • Open the Settings app on your iPhone or iPad
  • Tap your name at the top, then tap Subscriptions
  • Select Ankora and tap Cancel Subscription

After cancellation, you will retain access to premium features until the end of your current billing period. No partial refunds are provided for unused time within a billing period.

Refunds

All subscription purchases are processed by Apple. To request a refund, you must contact Apple Support directly through reportaproblem.apple.com. We cannot process refunds directly.

Price Changes

We reserve the right to change subscription pricing. If we increase prices, you will be notified in advance and given the option to cancel before the new price takes effect. Price changes will apply at your next renewal period after the change.

6. Medical Disclaimer

ANKORA IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE.

The App is for general wellness purposes only. It does not diagnose, treat, cure, or prevent any disease. Always consult healthcare professionals for medical decisions.

  • Data from HealthKit and devices may not be 100% accurate
  • LLM-generated insights are informational, not medical advice
  • Do not use the App for medical emergencies - call emergency services
  • You are responsible for your health decisions

7. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose
  • Attempt to reverse engineer, hack, or disrupt the App
  • Introduce malicious code or interfere with other users
  • Use automated systems to access the App
  • Violate any applicable laws or regulations

8. Intellectual Property

The App, including all content, features, and functionality, is owned by us and protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes. You may not copy, modify, distribute, or create derivative works of the App.

9. Disclaimers & Limitations

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee the App will be error-free, uninterrupted, or meet your specific requirements.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING HEALTH-RELATED OUTCOMES, ARISING FROM YOUR USE OF THE APP.

Our maximum liability is limited to the amount you paid us in the 12 months preceding any claim, or $100 USD, whichever is greater.

10. Indemnification

You agree to indemnify and hold us harmless from claims arising from your violation of these Terms, your use of the App, or your health decisions based on App information.

11. Termination

You can stop using the App anytime by deleting it. We can suspend or terminate your access for Terms violations.

Upon termination, your right to use the App ends. Your health data remains in HealthKit; journals remain in your iCloud.

12. Changes to Terms

We may update these Terms. Material changes will be notified through the App. Continued use after changes constitutes acceptance.

13. Disputes & Governing Law

These Terms are governed by applicable law. Disputes will be resolved through binding arbitration. You waive the right to participate in class actions.

Either party may seek injunctive relief for intellectual property matters in any competent court.

14. General

  • These Terms and our Privacy Policy constitute the entire agreement
  • If any provision is unenforceable, the rest remains valid
  • Our failure to enforce any right doesn't waive that right
  • You may not assign these Terms; we may assign them freely

By using Ankora, you acknowledge that you have read, understood, and agree to these Terms of Use.